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Service Options

At ING, we offer an integrated program of financial and retirement education. Through one-on-one meetings we help expand financial and retirement understanding and investment awareness.

But beyond that, ING offers additional quality services designed to enhance your retirement program, including:

  • Educational seminars
  • Quarterly participant newsletter
  • Personalized plan service
  • Asset allocation assistance
  • Ongoing financial education
  • Quarterly account statements
  • Financial planning & investment advisory services
  • When it comes to managing your account, ING provides you many ways to stay on top of your retirement program:

  • Dedicated local representative for your campus (refer to the Contact Us link on the left side of your screen).
  • Our Customer Service Associates are available to assist you Monday through Friday between the hours of 8:00 a.m. and 9:00 p.m. Eastern time at (800) 525-4225.
  • ING Access provides you with toll-free access to account information 24 hours a day. This feature is password protected and allows you to check balances and execute certain transactions. You can reach the ING Access automated phone system at (800) 262-3862.
  • Access your account information via the Internet. State-of-the-art security and password protection allows you to check balances and execute certain transactions. Just click on the Account Access icon on the left side of your screen.
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    © 2002 - 2010 ING North America Insurance Corporation

    Insurance products issued by ING Life Insurance and Annuity Company. Securities offered through ING Financial Advisers, LLC (member SIPC), One Orange Way, Windsor, CT 06095-4774, or other broker/dealers with which it has a selling agreement.